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Front Office Services

The best way to reduce denials is to catch them before they happen. IKS provides strategic solutions to help ensure that the right steps are taken prior to a service being rendered, including: scheduling, eligibility verification, and pre-certification tasks. These services allow the care-givers to plan and schedule hours more efficiently and reduce financial risk of denials while maximizing & expediting collections.

Our services include the following:

The IKS patient scheduling services help clients ensure maximum use of business hours across facilities. We provide a centralized solution that follows facility and provider availability; follow-up with patients to ensure there is minimal disruption due to cancellations, and in such cases, fit in new appointments with seamless ease. The patient scheduling includes collecting comprehensive patient insurance and demographic information to ensure the right services and prices are delivered to the patients, while conforming to payer requirements.

Benefits

  • Cross-facility information flow reducing errors in patient information
  • Complete patient information obtained to ensure proper payment
  • Increased revenue & patient volume through reduced patient no-show rates & more efficient scheduling